Help Center
Welcome to our Help Center! We're here to make sure you get the support you need quickly and easily.
Find answers to common questions, troubleshoot issues, or contact our team directly for personalized help.
1. Frequently Asked Questions (FAQs)
- How do I access my account?
You can log in using your registered email and password. If you forgot your password, use the “Forgot Password” option to reset it.
- Where can I check my order or subscription status?
Go to the “My Account” section and select “Orders” or “Subscriptions” to view your current status and billing history.
- How do I request a refund or cancel a subscription?
Please visit our Refund & Cancellation Policy for detailed steps.
- How long does customer support take to reply?
Our average response time is 24–48 hours (business days only).
2. Troubleshooting
If you experience issues with payments, downloads, or account access, try the following first:
- ✅ Clear your browser cache and cookies.
- ✅ Ensure your internet connection is stable.
- ✅ Try using a different browser (Chrome, Edge, Firefox).
- ✅ Disable browser extensions that may block scripts or cookies.
If the problem continues, contact our support team below.
3. Contact Support
Our friendly support team is available to help with any questions about billing, access, or technical issues.
You can reach us by email at:
📧 startupleafy@gmail.com
🕒 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+5)
4. Community & Resources
Explore our community and learning resources for tutorials, updates, and discussions:
Last Updated: October 30, 2025